It should be understood that monitoring your employee supposed to be just one small component from a more comprehensive strategy to protect your business and keep its productivity. As soon as you’ve made the choice to look over your employees’ computers, you should follow these general guidelines and ensure it won’t be counter-productive to your goals.
Be Upfront: We don’t like to be spied on unwittingly. So unless you see anyone inside your office and team carries a serious threat or some sort, and requires concealed monitoring, it would be better if you tell your staff about the monitoring software, what it tracks, and why you want to implement it. You can easily include this to your employee handbook and tell your staff that everything they do with the company’s computers, including keystrokes, will be recorded. Letting your staff know about the monitoring software is a good preventive measure against doing unwanted online activities.
Filter preventatively: Many decent endpoint-security tools contain both e-mail and Web content filters, blocking inappropriate sites and users from both sending and receiving files that can put the business at risk. Do this to prevent problems before they happen.
Check reports on a regular basis: Put your monitoring into good use by checking reports regularly. Spot-check and identify the real potential problems early and take corrective action. Whatever you see from those screenshots, whether it’s a time-wasting solitaire, social media, adult site, or gambling site, etc., resolve the issue by sending a simple e-mail to remind the team you know what they’re doing. A simple “What’s up guys, Farmville is no good for company time” will do.